In the event that you have exceeded our 90 day warranty period, Ivanka Trump will gladly repair your items. A charge will be determined after an evaluation by a certified Ivanka Trump jeweler. The customer will be informed of the charge and must authorize such charge prior to commencement of the repair. Ivanka Trump will only be responsible for merchandise for a six month period after drop off by the customer.
You will not in connection with your use of this Web Site: (a) violate any applicable local, state, national or international law, statute, ordinance, rule or regulation, including without limitation those relating to competition or antitrust; (b) interfere with or disrupt the computer networks of Ivanka Trump Fine Jewelry or any of its affiliates or attempt to do so; (c) forge headers or in any manner manipulate identifiers in order to disguise the origin of any information; (d) upload, post, transmit, publish, or distribute any material that infringes, violates, breaches or otherwise contravenes the rights of Ivanka Trump Fine Jewelry or any of its affiliates or any third party, including any copyright, trademark, patent, rights of privacy or publicity or any other proprietary right; (e) interfere with or disrupt the use of the Web Site by any other user; (f) use or attempt to use the Web Site or any information in any manner not permitted or in such a manner as to gain unauthorized entry or access to the computer systems of any other person or entity; or (g) upload, post, transmit, publish or distribute any material or information that constitutes or encourages conduct that would constitute a criminal offense, give rise to other liability, or otherwise violate applicable law.
Children’s Online PrivacyIvanka Trump Fine Jewelry does not knowingly collect any information on children under 13 years of age. We request that children please do not submit information to us without first obtaining the consent of a parent or guardian.
Credit or charge card purchases will be refunded by a credit to the cardholder’s account for the amount originally charged. Refund or store credit will only be given after management confirms that the returned merchandise is Ivanka Trump merchandise and is in its original condition with no wear or tear. Customers desiring a refund or credit are required to provide original receipts and original GIA certifications if provided with purchase.
Please note, upon receiving your return the item will be reviewed by our quality assurance department. Items showing signs of wear or those that have been engraved, altered, re-sized (by a jeweler other than Ivanka Trump) or damaged in any way cannot be accepted for return. Returns without an Ivanka Trump return code or improperly packaged or uninsured will be refused receipt.
How to Prepare a ReturnIvanka Trump is pleased to offer complimentary shipping services on all returns. To return a piece of jewelry to Ivanka Trump, please follow the below instructions.
- Please call our customer service department toll free at 888.756.9912 to receive instructions on packaging and shipping your return.
- An Ivanka Trump representative will provide you with all information and supplies needed to safely return your item. Ivanka Trump will not accept responsibility for any items lost or damaged if not sent through a secure Ivanka Trump shipping method.